For escape rooms
Escape Room Booking Software
Escape room booking software with fixed slot rules for each room, automatic no-show tracking, and add-on sales on the group's bill.
playdesk for escape rooms
Slots that follow your rules
Escape rooms book in fixed slots, and every room has its own rhythm. In playdesk you set when games can start and how long a slot lasts for each room, and online bookings follow those rules. Players only see times that work.
When a booking passes without a check-in, it's marked as a no-show automatically, and the reports show your no-show rate. Photos, drinks and merchandise are sold at the POS and added to the group's bill.
Live sessions
3 activePlayers book online with a live view of every room.
Before & after
What changes when you switch
The usual headaches at escape rooms, and how playdesk deals with each one.
Old way
Slots booked by phone and email, with no live view of which rooms are free.
With playdesk
Players book online with a live view of every room.
Old way
Photos and drinks sold outside the booking, on a different till.
With playdesk
Photos, drinks and extras go on the same bill as the room.
Old way
Guessing which rooms are worth building a sequel to.
With playdesk
Reports show which rooms sell out first.
Old way
No-shows leaving rooms empty on a Saturday night.
With playdesk
Missed bookings are marked as no-shows automatically, and you can see the rate.
What you get
What escape rooms use most
Booking Management
Take bookings at the front desk and from customers with an account. Availability takes in your opening hours, your slot rules, other bookings and whatever is being played right now.
Point of Sale
Sell food, drinks and accessories against a running table, court or PC. Each order is linked to the right space, and can be linked to the right player too.
Session Management
The timer starts when the game does and the bill follows it. No stopwatch at the counter, and no arguing over how long a game ran.
Customer Wallet & Credit
Regulars can top up a wallet in advance or run a tab and pay later, up to a limit you set. Every top-up and payment is on a ledger.
Customer Records
See who your regulars are, what they book, how often they come in and what they spend.
Reports
Daily takings, what sold, and how busy each space was. The dashboard compares the period you pick with the one before it.
Pricing
Pricing for escape rooms
$14per room, per month
One plan with everything in it. You pay for the rooms you have, and if you add or close one, the next bill changes with it.
- No setup fee and no contract
- 14 days free, no card needed
FAQ
Questions about playdesk for escape rooms
How much does playdesk cost for escape rooms?
$14 a month for each room, with every feature included. A venue with 8 rooms pays $112 a month. There's no setup fee and no contract, and in some countries the price is lower.
Can I control booking slot lengths?
Yes. Set the start interval and the shortest and longest session for each type of room, and online bookings follow those rules.
What happens when a group doesn't show up?
If a booking passes without a check-in, playdesk marks it as a no-show. Your reports show the no-show rate so you can spot patterns.
Can customers book escape rooms online?
Yes. Customers with an account can book escape rooms themselves, and your front desk adds phone bookings and walk-ins to the same calendar. Everyone sees the same availability, and two people can't take the same slot.
Is session time billed automatically?
Yes. The timer starts with the session and bills the time actually played at that space's rate. Paused time isn't charged, and you can set a minimum charge. Nobody needs a stopwatch.
Does it include a point of sale?
Yes. Food, drinks, retail and add-ons go through the same POS and onto the same bill as the session. Kitchen orders show up in a live queue on the kitchen's screen.
Can I try playdesk before paying?
Yes. You get 14 days free, and you don't need a card to start.
Get started
Ready to run your escape rooms on playdesk?
14 days free, and you don't need a card to start.
- Free 14-day trial
- No credit card required
- Cancel anytime