Staff & roles

Give each person the access their job needs

Invite staff by email and pick a role that matches what they do. Every change anyone makes is logged with their name on it.

What's included

Roles built around real jobs

The owner account is created when you sign up. These are the roles you can invite people into.

Admin

A co-owner or general manager who can do everything in the venue except handle your subscription.

Manager

Runs the floor, including discounts, refunds and voids, and sees every report.

Finance

Handles bills, payments, cash shifts, taxes and reports. Can see the floor but doesn't run it.

Service staff

The front desk: sessions, tabs, orders, bookings, check-ins and taking payment.

Bar staff

Works the kitchen queue, takes counter orders and keeps the menu up to date.

Attendant

The snooker marker, the PS5 floor attendant, the court runner. Runs timers, manages players and flags maintenance.

The activity log

Who gave that 20% discount on Saturday?

Every change to a booking, session, bill or customer is logged with who made it and what changed. Timer actions are logged too, so a pause pressed at 9:51 has a name next to it.

Discounts record who applied them. The staff report shows takings, orders and discounts for each person.

Staff sign in with their email and password, with Google, or with a one-time code sent to their email. When someone leaves, block their invite and they're out.

Activity · Saturday

9:42 PM · Sara, Manager
20% off bill #1180
9:51 PM · Ali, Attendant
Paused table 3
9:58 PM · Ali, Attendant
Resumed table 3
10:20 PM · Sara, Manager
Voided top-up, entered twice

FAQ

Staff & roles questions

Can I change what a role is allowed to do?

Not yourself. Roles are the same for every venue on playdesk, which keeps them simple to pick. If one doesn't fit the way your team works, tell us.

Can I limit an attendant to certain tables?

Not yet. A role applies across the whole venue. Limiting staff to their own section is on our list.

Is there clock-in and clock-out?

Not yet. Cash shifts record who was on each till, but staff attendance and rotas are a later feature.

Can one person work at two of my venues?

Yes. Invite them to each venue. They can have a different role at each one and switch between them after signing in.

Get started

Invite your team

Start a free trial, invite a manager and a front-desk account, and try the same shift from both sides.

  • Free 14-day trial
  • No credit card required
  • Cancel anytime