For family entertainment centers
Family Entertainment Center Software
Software for family entertainment centers that run bowling, VR, laser tag, arcade games and a cafe under one roof, with one till for all of it.
playdesk for family entertainment centers
Several attractions, one system
A family entertainment center might have eight bowling lanes, a laser tag arena, four VR pods, a karaoke room and a cafe. Each attraction books differently, and each tends to end up with its own tool. playdesk treats them all as spaces: lanes, rooms, pods and tables, each with its own prices and booking rules, on one calendar.
That matters most at the counter. A family who bowled, did two rounds of laser tag and had lunch pays one bill, with the cafe order sent to the kitchen and added as they go. Parents can top up a prepaid wallet for the kids. And the reports split revenue by attraction, so you can tell whether the VR corner is earning its floor space.
Live sessions
3 activeLanes, rooms, pods and tables run on one calendar, each with its own rates and rules.
Before & after
What changes when you switch
The usual headaches at family entertainment centers, and how playdesk deals with each one.
Old way
A separate booking tool for every attraction, and staff logged into four systems.
With playdesk
Lanes, rooms, pods and tables run on one calendar, each with its own rates and rules.
Old way
Families paying at three different counters for one visit.
With playdesk
One bill for the whole visit, split however the family or group wants.
Old way
Party bookings taken by phone and written on a paper form.
With playdesk
Party bookings go on the calendar, and party food goes on the same bill.
Old way
No clear view of which attraction actually earns its space.
With playdesk
Revenue and occupancy reports for each attraction, by hour and by day.
What you get
What family entertainment centers use most
Booking Management
Take bookings at the front desk and from customers with an account. Availability takes in your opening hours, your slot rules, other bookings and whatever is being played right now.
Point of Sale
Sell food, drinks and accessories against a running table, court or PC. Each order is linked to the right space, and can be linked to the right player too.
Session Management
The timer starts when the game does and the bill follows it. No stopwatch at the counter, and no arguing over how long a game ran.
Customer Wallet & Credit
Regulars can top up a wallet in advance or run a tab and pay later, up to a limit you set. Every top-up and payment is on a ledger.
Customer Records
See who your regulars are, what they book, how often they come in and what they spend.
Reports
Daily takings, what sold, and how busy each space was. The dashboard compares the period you pick with the one before it.
Pricing
Pricing for family entertainment centers
$14per space, per month
One plan with everything in it. You pay for the spaces you have, and if you add or close one, the next bill changes with it.
- No setup fee and no contract
- 14 days free, no card needed
FAQ
Questions about playdesk for family entertainment centers
How much does playdesk cost for family entertainment centers?
$14 a month for each space, with every feature included. A venue with 8 spaces pays $112 a month. There's no setup fee and no contract, and in some countries the price is lower.
Can different attractions have different booking rules?
Yes. Booking rules are set per space type, so bowling lanes, escape rooms and VR pods can each have their own start times and shortest and longest slots.
Can I run more than one site?
Yes. Each location has its own spaces, staff and reports, and you switch between them from one account.
Can customers book lanes, arenas, pods and party rooms online?
Yes. Customers with an account can book lanes, arenas, pods and party rooms themselves, and your front desk adds phone bookings and walk-ins to the same calendar. Everyone sees the same availability, and two people can't take the same slot.
Is session time billed automatically?
Yes. The timer starts with the session and bills the time actually played at that space's rate. Paused time isn't charged, and you can set a minimum charge. Nobody needs a stopwatch.
Does it include a point of sale?
Yes. Food, drinks, retail and add-ons go through the same POS and onto the same bill as the session. Kitchen orders show up in a live queue on the kitchen's screen.
Can I try playdesk before paying?
Yes. You get 14 days free, and you don't need a card to start.
More solutions
Other Lane venues we support
Bowling Alleys
Bowling alley management software for lane bookings, shoe hire, party food and bar sales, all on one bill per lane.
Darts Venues
Darts venue software for oche bookings, league nights and bar tabs, with lane time and drinks on the same bill.
Archery Ranges
Archery range booking software for lane sessions, equipment hire and coaching, all on one calendar and one bill.
Shooting Ranges
Shooting range software for lane bookings, timed sessions, and ammunition and gear sales through the same till.
Get started
Ready to run your family entertainment centers on playdesk?
14 days free, and you don't need a card to start.
- Free 14-day trial
- No credit card required
- Cancel anytime